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  1. SDI Authorised Training Partner : Leading IT Service & Support

    The leading authority on service desk and IT support related issues since 1988, SDI's mission is to provide the IT service community with specialist information ...
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    www.hdi-atp.com - 2009-02-11

  2. HelpDeskXlence - HDI & ITIL Certification, Consulting and Help Desk Training

    HelpDeskXlence was founded by Donna Holt to promote excellence in the technical help desk industry. ItÂ’s scope has expanded to include customer ...
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    Help Desk Certification1

    www.theitilmind.com - 2009-02-08

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